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Channel: ServiceVantage Corporation » Sales & Revenue
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Surviving When New Sales are Scarce

Welcome to our inaugural blog – The VantagePoint.  Hopefully this will be an anticipated read for each of you every week, and even more so, we hope to receive your comments, views and opinions on each...

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Are Your Clients Really Satisfied with You?

Let’s be clear on one critical strategic reality. When the economy declines, finding new clients to sell to will be very difficult for most companies, which means that to obtain your revenue...

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The Equation for Customer Retention Predictability

In my travels, it is amazing to me how many software firms are surprised when a client renews a subscription term or chooses not to renew a subscription term.  I can’t count how many times I have heard...

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It is not Support – It’s Revenue Protection!

Much has changed in the software industry over the past decade, specifically how software is developed, delivered and priced.  Software-as-a-Service (SaaS) has forced many aspects of an organization to...

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Want to Increase Revenue per Client? Have them help you.

The value of using client referrals to help you secure new business is clear – this we know. What is frequently overlooked, however, is leveraging referrals to increase your business within your...

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The Top 10 Requirements for an Effective Client Lifecycle

This January is ServiceVantage’s 10th anniversary and in the 10 weeks leading up to our anniversary, we will be posting top ten lists of things we have learned and experienced over the years working...

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The Top 10 Things We Have Learned about Client Retention

This January is ServiceVantage’s 10th anniversary and in the 10 weeks leading up to our anniversary, we will be posting top ten lists of things we have learned and experienced over the years working...

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Top 10 Start-up Observations

Our 5th topic in our top 10 series is:  Top 10 Start-up Observations. We have worked with clients of varying size and many of those have been Start-ups.  As we all know, Start-ups face some unique...

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Top 10 Characteristics of an Effective Client Services Team

Client Services can mean different things to different companies, but in the technology space, we are referring to the client/customer facing group who are primarily responsible for support, training,...

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Top 10 Challenges We Help you Address

Well it’s here….ServiceVantage’s 10th anniversary!  Well, actually it was the last week of January, which means we are a little late getting the last in our Top 10 blog series out the door.  For the...

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